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Home / Our Approach

Our Approach

We do a lot of piano restoration! We have 35 years of combined experience restoring pianos, including many varieties of finishes and extensive types of wood, including exotic woods. From beautiful refinishing work, to quality action and belly restoration, our workshop is constantly engaged in projects, whether they are private restoration projects or pianos we will sell. Have a look through our interesting galleries of some of the restorations we have done recently.

OUR PROCESS

ASSESSMENT

At no charge, Kenn Wildes comes to see the piano and talk about all aspects of it with the owner, showing the condition of each section of the piano, and explaining repair or restoration options and their costs. If needed, Kenn will choose to tune the piano, as this is an excellent way to assess the condition of many aspects of a piano. Again, this is done at no initial charge, and if restoration is undertaken this initial tuning is simply included as part of the free estimate. If no restoration is undertaken after some time, this tuning is usually billed later.

ESTIMATE

After the initail assessment, Kenn emails an estimate to the owner, detailing all required work and the total cost. Also included are options for additional tasks, along with their individual costs. The owner of the piano decides what they want to do, and Kenn revises the estimate into a final invoice. A timeline is set and agreed to on the invoice, moving is coordinated, and once a deposit is paid, work begins.

VISIT SHOP

During the restoration, the owner is encouraged to visit the workshop and see the piano in progress. This is especially requested when there is a color choice involved.  It is also requested that one sees a piano before final delivery, to ensure that all aspects of the piano are to their liking. The workshop is located in the South Seattle area.

IN HOME TUNING AND GUARANTEE

Once the piano is delivered, a free in-home tuning by Kenn is always included, as well as checking over the regulation and voicing in the final location. A 5 year guarantee accompanies all restoration work done by Stage 7 Pianos

DETAILS:

Complete Restoration: a comprehensive term which means fully attending to all of the different aspects of the piano.

Partial Restoration: choosing the areas of work which are needed and leaving the areas which are fine, or needing just simple maintenance.

Identify & Educate: We specialize in identifying and attending to the work needed, and giving full information about all aspects of the piano so that one can make an educated decision between partial and full restoration.

Refinishing:

Grain fill:          closed or open grain

Sheen:             semi-gloss, or optionally satin or high gloss

Color:              custom color selection, including back to original

Repairs:           any and all repairs, including making new parts, and veneer replacement

Benches:         refinish to match, or create / replace with another bench for ideal match

All Details:       New Decals, exposed felts, buttons, knobs

Hardware:       Polish or replace or replate as needed 

Belly Restoration

The term belly is a nickname from the industry regarding the “speaker” area of the piano- strings, soundboard, bridges, harp.

This work includes:

-Replace all strings, tuning pins, and stringing felts.

-Repair or replacement of bridges, pinblock, soundboard.

-Soundboard and harp (plate) refinishing.

-Replace damper felts, and refinish damper blocks.

Action and Keyboard Reconditioning & Restoration

The action is the mechanism that connects the fingers to the strings. Thousands of parts go into the making of an action, including felts and leathers, wood and metal. Kenn has trained at the Steinway factory in New York, as well as the Sauter factory in Germany.

The goal is to create an even and accurate touch from key to key, so one has complete control especially when playing softly or very fast.

-Regulation                  Adjustment so that the touch is even and accurate

-Refelting keyboard    Replace all keybushings and under key felts

-Hammers                    Replace hammers with new, from Germany, US, or Japan

-Rebuilding                  Replace whippens, shanks and flanges

-Modernize                  Old action designs can be modernized to create a modern touch

-Ivory Restoration       Repair & polish existing ivories, to restore to original beauty

-Keytops - new            Options are synthetic, new ivory, mineral, or bone

-Keyboard                   Entirely new keyboards can be installed in case of severe damage

TESTIMONIALS

  • Kenn, you are running a great business and I am proud to be a part of it. I love that you care for the family and the piano after the sale. I feel cared for and valued as a customer.
    You have made this a pressure free experience for us. Payment, loaning the moving equipment and following up about everything going well.
    Thank you!!
    – Mike T.
  • As a music teacher, I've really loved working with the Stage 7 staff as they've been very helpful with hosting recital space for our group. Parents and students have loved the selection of pianos and also their beautiful space!
    – Jonathan and Christine M.
  • Kenn helped me look at and assess a used Steinway B piano that I purchased for a venue in Seattle, The Royal Room. Kenn was honest, helpful, and very easy to work with. The piano has worked out great, the performers love it, and we have been very happy.
    – Wayne H.
  • My name is Kim B and I'm a piano teacher in the Kirkland area. I've used Stage 7 Pianos numerous times for my piano recitals. The staff is always so helpful and flexible to work with. The acoustics sound fantastic for performances and my students have an extra bonus by being able to play on world class concert grand pianos! Looking forward to using this special venue for many years to come.
    – Kim B.
  • I feel as if a new friend has just entered my life....a beautiful Young Chang piano from Stage 7. After 50 years without a piano, I immediately fell in love with the sound and beauty of the piano and the expertise of the staff at Stage 7 helped me cement my decision. They refinished the bench, tuned the piano and made sure that I was connected with an outstanding piano mover who carefully negotiated a few tight left turns to get my piano into its new home.
    Starting piano lessons again after so many years is a joy....and sitting down to "practice" fills a place that was missing in my soul. And my family has adopted Young Chang and my son and granddaughter sit down to play each time they visit....bringing extra smiles and warmth to my home.
    Thank you, Kenn and staff, for answering all my questions and for helping me choose a new best friend.
    – Deborah C.
  • Just as buying our piano was a big decision, so was selling it. I had no idea where to start, but decided to send Stage 7 an email. I received a prompt, honest, and very helpful response from Kenn Wildes. He gave me current market information that proved to be 100% accurate regarding selling the piano on my own. As a result, I later consigned my piano to Stage 7 and it sold very quickly. Couldn’t have asked for a better consignment experience!
    – Carl B.
  • Stage 7 provides the finest concert grand in the area for our studio recitals. Kenn and his staff are most professional. At every recital, they give us the warm reception, wonderful service and make us all feel like home.
    – Yunbo C.
  • Thank you all again. Truly this is a dream come true. I can assure you the piano will be a cherished instrument. Thanks for the care you clearly give all the pianos!
    I think I played the piano for about six hours on Saturday! My husband is totally enjoying listening to me play again (even with all the wrong notes and crazy tempos) and my daughter is interested in learning. Believe me, this piano could not have a more adoring family! And my granddaughters just cannot wait to play it! I just referred someone to Stage 7!
    Thanks again!!!
    – Deb J.
  • We were extremely pleased with the piano tuning and repairs that Kenn provided. He is very professional, skilled, and personable. His prices were very reasonable for the amount of time and effort he provided (which was a lot). We highly recommend Kenn!
    – The Knickrehm Rich Family
  • I have used Kenn’s piano tuning services since 2001. ... I found his knowledge of pianos extensive and have continued to call on him over the years. ... Kenn is always prompt, courteous and very kind to my old and temperamental piano. I recommend him to anyone who is looking for a tuner.
    – Kerry D.
  • Kenn, Thank you very much. I appreciate your help and time and cooperation. Stage 7 came highly recommended to us and I am thankful for your help. Getting all of this insurance mess wrapped up has been a challenge.
    – Douglas
  • Testimonial from tuning Bosendorfer grand for concert pianist in Seattle:
    It was a great pleasure for me when I played my piano extensively yesterday later in the day after the piano was tuned. I felt great benefit from the clarity of the sound and liked and enjoyed it very much. So did my wife too when she played - and she has excellent hearing. Thank you dearly!
    – Hartwig E.

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LATEST PROJECT

This 1915 gorgeous unique walnut Steinway Model O has been refinished in November 2014 with a perfect Steinway style finish, including recently restrung with all new strings, hammers, and keytops.

OUR LOCATION

11831 124th Ave NE
Kirkland WA 98034
Store Hours:

Mon - Fri: 11:00 am - 6:00 pm.
Saturday: 10:00 am - 4:00 pm.
Sunday:   11:00 am - 4:00 pm.

Other times available by appointment with Kenn anytime.

Call Kenn Wildes: 425-260-4406 (c).
 
 
Email: info@stage7pianos.com
 

The new location is located all the way to the back of the parking lot near Metropolitan Music.